shipping + returns
delivery information
We aim to ship the same day for orders made before 9am on business days. Orders after 9am ship the next business day.
Delivery via Australia Parcel Post
SAME-STATE DELIVERIES
Most items will arrive within 2 business days
Some items may take up to 5 business days to arrive
INTERSTATE DELIVERIES
Most items will arrive within 4 business days
Some items may take 6 business days to arrive
In more remote, and regional, areas this can take longer.
Yes, your items will all be shipped together as one parcel.
$9.99 flat rate for orders under $75
Free delivery for orders over $75
Deliveries can only be made within Australia. If you have a question about delivery outside of Australia please call our friendly customer service team on 1800 001 055.
Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect.
We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
vituswholefoods.com only ships within Australia. VITUS® is available for purchase for our international customers at selected retail partners.
RETURNS & REFUNDS
In the event of damaged, faulty or incorrect products being despatched, we are happy for you to return the goods to us. Please contact us within 10 days of receiving your product to ensure we can help you.
Please note that we do not offer returns or refunds on change of mind purchases.